For the best experience, use your FollowMyHealth mobile app (either iOS or Android). On a desktop, we recommend using Chrome or Firefox as your browser. You can use Internet Explorer or Safari, but you will be asked to download a plugin. You will also have a better experience with high-speed internet, but our platform will connect as long as the speed is not below 1 Mbps. Once you select “Start a Video Visit,” prompts will guide you through the setup process.