How do I request a Video Visit?

WestGlen GI

Log in to your FollowMyHealth account via our mobile app or on your browser. There are two kinds of Video Visits your provider may offer. One is an On-Demand Video Visit. This is similar to visiting an Urgent Care facility or walk-in clinic. From mobile, go to your appointments screen, tap the plus sign to create a new appointment, and tap “Show Wait Times.” Follow the steps to enable your device and select your provider. Once you’ve joined the waiting room, you’ll be notified when it’s your turn and your provider is ready. Many providers offer Scheduled Video Visits as well. Tap “Schedule Appointment” from your mobile device to see what’s available.